Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I absolutely love it I just wanted to say thank you for a beautiful job with my Grand Canyon photo! I absolutely love it, and will keep you in mind in the future for my photos and gift ideas.
Pat, | Really A... Thank you so much for forwarding the scan, that worked perfectly and looks fabulous. Really appreciate your help. I’ll see you again soon, with the next painting to scan.
Trixie, | She is thrilled! Thank you, she received it today….and is thrilled! Thanks for your great work & service!
Cyni, Vancouver |