Happy Cx First I wanted to thank you for all your advice, effort and time. I really appreciate it all.
2nd: THANK YOU for the quick turnaround time.
Majojo, | double mats... Thank you. I have received the last shipment and the double mats are perfect. They are in frames on the wall now and look great. Thanks for your excellent customer service on getting this right in the end. I can't hide my disappointment with your quality control considering this order was placed Feb 1st. But thank you and you won't hear from me again on this issue.
Morad, | superb customer service! I'd like to tell you how grateful I am for what today's mail brought me: a package which contained not only the dark brown filler you offered to send me, but a replacement frame as well! That was very kind and thoughtful of you. Now that's what I call superb customer service!
Thank you for helping me. I was concerned and wasn't at all sure if I could make the problem frame look as good as the replacement looks, but I'll give it a try and I'll let you know how I make out. In the meantime, I can proceed with the project involving the original frames.
Best wishes!
Trever, | Will do business again... You sent me a new print after I was unhappy with the original order because of the shipping damages. Thank you very much. I am very happy with your work and will do business in the future. Again, thanks.
Audrey, Ottawa |