I am extremely disappointed in the mug you produced. I ordered the 15 oz mug as shown on your website, but that is not what I received. In fact, I measured the liquid capacity, and it\'s 13.5 oz, not 15 oz. In addition, the background of the artwork I sent was white, but the final product has tiny pink and purple dots all over it. I will never be using your company again.
Lubna, | Canas &pricing was great First time I have ordered a cvanas on line I was very worried about how it would look if I would be happy with the results. I\'m happy to say the cvanas arrived in 4 days was great. The price was great too, will deffiently use Exta Prints again. Thanks
Tatty, Dallas | very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle | THANK YOU! I received the new frame last Friday and got around to framing my art last night, the fit was great. I just wanted to thank you for taking the time to make the situation right.
Dani, |