I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Fantastic quality and customer service. Would recommend without hesitation.
Tamara B., | better than I expected I am very impressed with the quick service! I ordered a photo on canvas, and it\'s gorgeous - better than I expected. It took less than a week from the time I uploaded the photo til it was hanging on my wall.
I would definitely recommend this site to others!
Teri Johnson, Nelson | hAPPY FYI, I received my frame from you and it was a perfect fit. Thank you for questioning my original order and not just blindly fulfilling it as seems to be the norm these days. I’m the artist, very new to the framing part !
Thanks again,
Sharon
Jabbaar, |