Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Professionally done! Just wanted to let you know I received my canvas print today. Very happy, wrapped well very professionally done. I like the attention to details such as the bumpers on the backside, nice work.
Trevor, Ottawa | Krista I just want to say, it turned out magnificent. Such gorgeous coloring, and perfectly printed for my series I am doing on my walls. I can't believe how gorgeous it turned out. You have great staff, who were so helpful and I couldn't have asked for better service. I will be using your company again for another print because I am just so impressed with the work gone into making the canvas art print so beautiful. Thanks very much! I will cherish this canvas art print always!
it turned out magnificent, | It's beautiful! I just received my canvas print today. It's beautiful! You did a wonderful job. thanks so much
Carol, Austin |