Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | wow! My order arrived today (wow!) and my four birds are beautifully framed. Love the frame! Love the great service!
Thank you,
Judith, | How fabulous you are!! Thanks for your Great service!! I will certainly be doing business with
you in the future as well as telling all my friends how fabulous you are!!
Julia, Seattle | a wonderful job... I just received my 5 canvas's (4 of the same image for a client) and they look wonderful! You guys do a wonderful job and have very quick service. Thank you so much and I hope to order much more from you!
Huxley Photography & Design
Michelle, Huxley Photography & Design, Squamish |