Thank you so much for the exceptional service we received regarding our recent order. I do not often send a thank-you letter to an online service provider, but our experience with KeenART Media truly deserves recognition.
Your willingness to gel embellish our print without requiring a series of paperwork was a breath of fresh air. The final product was stunning and looks great on our wall (see attachments). This being our first venture with KeenART Media, we were eager to know the outcome before committing to a custom frame. The result looks great.
Your team's professionalism and efficiency in addressing our concerns about the missing gel embellishment were terrific. Your swift action to correct the oversight showed your commitment to customer satisfaction and quality. My family and I appreciate how KeenART Media operated with high integrity and a solid commitment to delivering exceptional service.
It is clear that KeenART Media values its customers and takes pride in its quality. We are grateful for your excellent service and support and are excited to continue our relationship with your company.
Ebi, | Thank you! Thank you! The print arrived today. I appreciate your help and am very satisfied with the print.
Thanks again,
DM, | Thx Just wanted to let you know that apparently the third time is the charm. I received a replacement frame yesterday that is undamaged. Thank you for sticking with this and ensuring I received my order safe and sound.
Donald, | patient and helpful CSR I recently worked with Diana to have a word cloud created and it was my first ever experience at this. Diana was very patient and helpful and came through with a truly great result. She was very resourceful and helped me get to a great word cloud
Glenn C., Montgomery |