Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I live it... Hello,
Picked up the photo today at the Post Office. I love it. Thank-you.
Linda, | canvases came back looking great I was holding on to a few prints from my travels to SE Asia. I was nervous about sending them all away to get stretched but it was so worth it! My canvases came back looking great. I can tell that there was careful attention put into each one. I was also impressed with the contact I had with the company regarding shipping information. Additionally, upon opening it was obvious that they were so carefully packaged to ensure they arrive safely! Thank you!!
Lynn, Edmonton | acrylic block Received my acrylic block today. I am very pleased with quality, 5 stars, thank you. Regards Margaret U.
Margaret U., |