I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Handmade Oil Painting
Hi, the painting I receive is just beautiful, thank you.
Adam, | Happiness
I'm all finished framing and I just wanted to let you know it all went well. Love your frames and great service, I'll certainly order from you again!
Thanks,
Kakoo, | Good morning!
I wrote earlier in the week about an order and wondered what it’s estimated time of delivery might be. We received the parcel this morning! Thank you so much! I wasn’t expecting it until early next week.
We appreciate your help in getting it here so quickly.
Merry Christmas and Happy New Year to you and your team!
Nika, |
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