not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Haris All good. Thanks very much. Also want to thank you for the most recent orders, everything was in perfect order, and the 30 x 40 which you re-printed was absolutely perfect, and the clients picked it up yesterday all excited.
Jg, | Good morning! We just opened up the box with our canvas inside and we are absolutely thrilled! It looks fabulous! Thank you for an excellent job and for the quick turnaround. We will certainly be in touch for future projects!
Cheryl, | I was excited when the frame arrived earlier than the date promised, but disappointed to find it broken at two joints. From the look of it there is only a dab of glue holding the pieces together. Also there were a few dents in the wood. We are going to reglue the sides and add some L brackets to reinforce. The frame was close to 300.00 .....I should not have to do this.
Carol D., |