I have been ordering from EOC from quite a while and really impressed with the clear and prompt communication. Any help or guide needed for selection of panels. It\'s very easy to order big orders from their website. I requested once that I need a panel as soon as possible, they shipped it the next day and I received it in 2 days without any extra charges. Will definitely recommend them to anyone. Thank you for your great service.
Ambreen E., |
Pros:Solid workmanship Delivered in the quoted time frame Cons: We were never asked to choose a matte colour when we came into your office to spec out the job. Due to blue samples on the wall that have the trim colour the same as the matte colour we thought we would be getting the same colour on the edge and the matte. At some point the person putting together our order should have realized that we had not selected a matte colour. At that point work should have stopped to find out what we wanted. We should have been called to find out what colour we would want the matte to be. Why would one of your workers make that decision without knowing our taste? My wife did receive a call that the walnut colour we chose for our art was no longer available but that a very close option was found. My wife asked if there was an opportunity for us to come and have a look. We were told that was not possible. The matte colour your worker selected is nowhere close to the original walnut colour we selected. A discount was provided as we expressed our surprise and disappointment when picking up our art. We really had no option. The work could not be reversed. Our only option was to buy the images again and start over. We would be out 100\'s of dollars. The colour your worker selected for us does not work well in our room. Additionally we were told that hardware to hang our art was provided. We only opened the smaller image when picking up our art as the larger image was packed too well to open. When I did not see the hardware in the smaller image and asked, we were told that hardware for both pieces were in the packaging of the larger image. I just called your office and asked about the hardware and was told now it would to be included. Very disappointed in the communication with your company and the results of this project.
Rick R., | amazing quality
Thank you for the timely delivery, amazing quality, and including a tube parcel.
Great appreciated and happy Tuesday, Ss
Ss, | Fantastic job.
Fantastic job. I absolutely love my print. I bought some new bedroom furniture, and the old print didn’t fit over the higher headboard. A friend suggested I use one of my own pictures from Tofino. I knew I wanted something long and narrow, so I cropped one of my sunset shots of Crystal Cove, uploaded the file, and it was so easy. The size options popped up, I selected the one I wanted - 20 x 45, and had the final product in my hands within 5 days. I will definitely do it again. Can’t wait to see what shots come out of my next trip, and what new “art” I can get for the walls then.
Brenda, Coquitlam |
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